Community rules
Seven rules, and an account of exactly what a moderator can do to you. Short enough to read, which is the only kind anybody follows.
Condition, grade, authenticity, what you paid, what it sold for. This platform's whole argument is that its records are accurate, and anything you claim here sits next to records that can be checked.
Being wrong is fine — collectors are wrong about cards constantly, and working it out together is half the point. Knowing you are wrong and saying it anyway is not.
Being let into a private or collection channel means somebody showed you their collection. Do not screenshot it, catalogue it, repost it, or pass on what is in it.
This is the rule we enforce hardest, and it is not really about etiquette. A collection is a list of valuable things in someone's house. Treat knowing it as a responsibility rather than a privilege.
Do not present a reprint as an original, a trimmed or recoloured card as untouched, or a forged signature as genuine.
If you find out after the fact that something you sold or vouched for was not what you thought, say so here. Correcting it costs you far less than being found out.
Grading opinions, price arguments and set debates are supposed to get spirited. That is a hobby with people in it.
Harassment, slurs, threats, sexual content, and organising a pile-on against somebody are none of those things and will end your access.
Show what you found, ask what it is worth, look for the rest of a set. That is what this is for.
Repetitive advertising, mass invitations, referral links and automated posting are not, whether they are for your own shop or somebody else's.
Everything above applies on camera, and a moderator can end a session the same way they can lock a channel.
Assume you are being recorded by somebody, because in practice you are. Do not show anything on a live session you would not want kept.
If you agree a sale in a channel, honour it. Arranging a trade in conversation and completing it through the marketplace is exactly how this is meant to work.
You are free to settle up outside the platform, but understand what that costs you: nothing that happens off it can be verified, protected, or used as evidence if the trade goes wrong.
Whoever opens a channel owns it, and can appoint moderators, remove messages, remove members and lock the room. Running your own room needs no permission from us.
Platform administrators can act in any channel, including private ones, because somebody has to be able to deal with abuse in a room they were never invited to.
An administrator reading a private channel is shown on screen that they are doing so, and every action they take there is written to an audit log against their name.
It does not put private rooms in their sidebar, it does not let them post as a participant, and it does not let them see the collection behind a collection channel. Moderating a conversation is a reason to read messages. It is not a reason to inventory somebody's cards, and we built the limit in rather than promising to respect it.
A removed message leaves a visible note saying a message was removed. Locking a channel stops new messages and keeps every old one readable.
Nothing is quietly erased. A history that closes over what happened disagrees with the record, and disagreeing with the record is the one thing this product cannot do — including when the record is embarrassing to us.
Reply to any message from us, or write to the address on the trust page. Tell us the channel and roughly when.
We are a very small team and there is no appeals department. What there is, is a log of every moderation action, which means an honest disagreement can actually be checked rather than argued about.